We’re still here for you

Delivering care at home minimizes exposure to COVID-19

With the world focused on COVID-19, patients still need access to high-quality healthcare for a variety of needs. We’re here to help you keep your most vulnerable patients and loved ones safer at home.

The safety and wellbeing of our patients has always been our top priority. During the COVID-19 public health emergency, we’re taking additional measures, based on Centers for Disease Control and Prevention (CDC) guidance, to help prevent the spread of disease. This includes requiring all staff to wear a face mask when reporting to work. We are doing everything we can to get patients home and help them stay safe at home. We are ready, equipped and up for the challenge.

Enhanced safety measures:

  • PPE for Staff: We proactively provide PPE to all of our care teams. All staff are required to wear appropriate PPE in every patient interaction, regardless of the patient’s COVID-19 status. When caring for a patient with COVID-19 or a Person Under Investigation (PUI), employees wear an N95 respirator mask, gloves, goggles/face shield and, if needed, gown.
  • Masks for Patients: We ask patients who are asymptomatic to wear a cloth mask. Those with COVID-19 and PUIs are given a surgical mask.
  • Central PPE Management: To help stretch this valuable resource, we’re centrally managing our PPE inventory, deploying it when/where needed across our 479 care centers.
  • Staff Self-Screening: Employees are required to complete a daily self-assessment to monitor symptoms of illness such as fever, cough or shortness of breath. Employees must immediately notify their supervisor and isolate if symptoms develop at any time during the day.
  • Patient Screening: Prior to each skilled visit, we perform a brief screening of the patient and any caregivers that will be present. We ask about recent travel, symptoms of respiratory illness and exposure to others with COVID-19 or PUIs.
  • Patient + Family Education: We provide education, including: proper hand hygiene, household infection control practices, and how to monitor for symptoms that indicate a need for emergency help or further medical care.
  • Following Latest Guidance: Our multidisciplinary emergency response team has extensive experience in infectious diseases, public health and disaster response. We’re closely following guidance from the CDC and public health resources to help prevent the spread of COVID-19.

We’re here to help you keep your most vulnerable loved ones or patients safer at home.
To learn more, or to make a referral, contact us here.